Little Rock Mercedes Benz, Mercedes service, Mercedes oil change

Protect Your Mercedes With Our 2 Year Unlimited Mileage Warranty and My Personal 100% Money Back Guarantee.

You’re Little Rock Mercedes is not only a superior vehicle; it’s also a significant investment. That’s why you should have your Mercedes serviced by people who are qualified to keep it in top shape, and where you’ll be valued as a Mercedes customer.

We know you have a choice of where you take your Mercedes in Little Rock to have it serviced. We’d like to earn your business and care for you and your Mercedes.

You’ll notice a difference the moment you step through the door into our lobby. The atmosphere will be Friendly, Energetic, Comfortable, and Professional.

You’ll be greeted warmly and cared for promptly. We’ll even arrange for you to be taken to your home or office AND pick you up when your Mercedes is ready for you.

It’s the little things that make the difference. And why we strive to exceed your expectations and make certain The Service Will Amaze You!

WHY SHOULD YOU BRING YOUR MERCEDES TO PARKWAY?

You Can Save Money – Since we’re a smaller shop, our overhead isn’t nearly what it is at the dealership. That means our labor rates can be less. That saves you money.

You Can Save Time – You can drop your Mercedes off and we’ll take you to and from your home or office. We do everything we can to eliminate the hassle of car repair.

You Will Receive A Longer Warranty – Our Standard Warranty covers you for any repair service we perform for 2 years / unlimited mileage.

You Can Have Confidence - Your “baby” will be cared for by my ASE Certified Team. They have what it takes, with the credentials to prove it.

You Can Have Peace of Mind – You have my Unconditional Guarantee that you’ll be satisfied with the way you are treated and the work we do for you. (See below)

In fact, I’m so confident that our service will amaze you, I’m willing to go out on a limb and make you a guarantee I’ve never made to anyone else in my 14 years of business:

If, After Three Attempts To Repair Your Mercedes, You Aren’t Completely Satisfied With Our Service, How You Are Treated, Or How Your Mercedes Was Treated And Repaired - I'll Refund All Of Your Money.

What Our Customers Are Saying…

Ben and Brian were absolutely the BEST

Dec 24, 2011

sandyr, LITTLE ROCK

Spending money on a car is stressful, especially at this time of the year. I went in for a simple oil change, but knew it was about time for some major work on my 2001 CRV Honda. Upon finding out what work was needed and the dollars involved, Ben was very articulate in explaining to me the issues with my car. I was told Brian got to work at 5 a.m. to work on my car on Thursday morning in order to have it ready for me that afternoon. I've been coming to Parkway Automotive solely for several years. My car has 112,ooo miles and with your help I plan to get another 112K. I tell everyone where I take my car and the excellent customer service and care you provide. I can count on honesty, a fair price, and excellent service at Parkway. Thank you.

- 16 days ago

A Good Listener

Dec 24, 2011

lisac, LITTLE ROCK

I think the gentleman that helped me this appt. was Ben? I'm not completely sure. He reminded me my shocks and struts were life time...I had forgotten this was really nice!!! Plus I only wanted the absolute necessities repaired. The car is 8 years old and I want to replace it within the next year. Need to keep repair expence to minimum and I felt for the first time Ben really listened and presented recommendations that were safety first, and the rest of the needs could benefit but considering could be deferred.

- 17 days ago

Absolute integrity

Dec 22, 2011

lori joem, LITTLE ROCK

I thought my transmission might be going out, but was informed that it was a minor break issue caused by an oversight of a Parkway technician. The fact that was not only admitted but also fixed at no charge (including towing fees!), was further evidence to me that Parkway Automotive truly is a company that takes care of its customers with the highest level of integrity. Thank you for always doing the right thing!

- 19 days ago

12/21/11 Oil change and inspection

Dec 22, 2011

kayh, LITTLE ROCK

Gayle and A.J. provided a perfect service encounter. When I called for an appt, Gayle very efficiently let me know times available and arranged for the time that best suited my schedule. When I arrived, A.J. promptly took all of my information and checked the system to see what kind of inspection I needed. When I mentioned that tires didn't need to be rotated because I'm about to replace them, A.J. offered to get a price for the brand of tires I prefer. When service was complete, A.J. called with an inspection report. Excellent service.

Here’s what another Mercedes owner has to say about Parkway:

"I've taken my cars to Parkway for years. When I purchased a Mercedes, I wasn't sure if
they would be able to take care of it. I was thrilled to find out they could service my Mercedes! Parkway keeps track of all the repairs and recommended services so I don't have to worry about it."

Regardless of your perception, or what you may have been told, we are legally authorized to service your car right from the showroom floor without compromising your warranty one bit. Bringing your Mercedes to us will not void your warranty and will save you hundreds of dollars.

Now saving money isn’t the only thing that’s important, you want to save time as well. That’s why you’ll be happy to know that we’ll never leave you waiting.

When you bring your Mercedes to Parkway, you’ll receive:

An Appointment Time Reserved Specifically for You
Our Guarantee to Get Your Mercedes In That Day
FREE Round Trip Courtesy Shuttle To and From Your Home or Office
An Estimate Before We Perform Any Work
2 Year Warranty on all of our work
My Personal 100% Money Back Guarantee
and much more….

… Including the FACT that Every member of my Service Team is fully ASE Certified (just like the guys at the dealership). In fact, three (3) of them are Master ASE Certified Technicians. There is no higher standard in our industry. ASE Certification can be likened to someone being “Board Approved.”

We really do want to earn your business. We'll take good care of you, and your Mercedes. Bring your Mercedes to Parkway by Scheduling Your Appointment below and Experience for Yourself why "The Service Will Amaze You!"

To help make your decision easier, please use this Special “Check Us Out” Offer for 1st time customers only toward your next Oil Change. This is $30 off a synthetic oil change.

Why an oil change?

Your Mercedes needs one.
It’s a simple, non-intrusive service so you can easily “Check Us Out” to see if what I’m telling you is true. Think of it as a baby step.

Your Mercedes requires regular maintenance to keep it running well and to maintain your warranty. By using this offer to “Check Us Out”, you’ll be holding up your end of the manufacturer’s warranty, and you’ll experience the Parkway difference and understand first hand why we say “The Service Will Amaze You.”

Here is your “Check Us Out” Special Offer

Simply print this off and when you bring your Mercedes to Parkway Automotive, hand this check to your Service Advisor and he’ll deduct it from your invoice.

You can make an appointment by calling 501.821.6111 or through our online form found here.

We look forward to serving you and your Little Rock Mercedes.

For Little Rock Mercedes Services and Repair, You Now Have A Choice Where You Take Your Mercedes.