Parkway Automotive offers a family friendly working environment that focuses on teamwork. With a steady workflow, continued training, and state of the art service tools, Parkway Automotive is equipped to provide a unique working experience.
Some of the benefits to working at Parkway Automotive include competitive wages, medical and dental insurance, a 401k, an air conditioned environment, annual company gatherings, and having weekends off!
Open Position: Service Advisor
Service Advisor Position Description
- You are the business card for our company. You are usually the first and last person to deal with all of the customers and vendors. You must always portray the image and ethics of our company in everything you do. Customer satisfaction will depend on your people skills.
- The primary function is to integrate between the customer, technician, and vendor while maintaining control and an orderly environment. You will need to identify the customers’ problems and expectations, then effectively document and communicate all information to the technician.
- We must always keep the customers best interest in mind while remembering we are the professionals hired by them to identify and repair their vehicles problems. You must sell our services properly; experience, expertise, equipment, and knowledge. You must also make sure we have delivered what was sold, and that the customer is well aware of what they are paying for and why.
- You are the primary salesman and receptionist. You must understand our industry to be able to instill confidence of our technical ability and competence. You will need to always portray a professional appearance and attitude, both in person and on the telephone. This is inclusive of all contacts; customers, employees, vendors, outside sales, etc.
For a full description with Qualifications, Expectations and Duties/Responsibilities please click the following link for a PDF document.
Click here for Service Advisor Position full definition PDF!
If you are interested in becoming a team member, or have any questions, contact us!